All artwork and writing (classes, workshops, online courses) are under copyright by Karmen Naccarato of Moonwillow LLC. Purchasing photos or art does not transfer copyright. If you would like to use my images or my writing in any way, for any reason (websites, blogs, tags, teaching, personal use, commercial use, etc.) please contact me first for requirements, prices, and permission to do so. This is much appreciated and is just good Karma! More information available in my FAQ section.

Your item will ship in 3-7 business days depending on when you place your order. At this time, packages are mailed once a week on Wednesdays. Packages are sent Priority Mail and include insurance and tracking.

In most cases you should receive your order in 7-10 business days within the United States, however, I can not make absolute guarantees as to when your package will arrive. If you would like quicker shipping options, please contact me to arrange expedited shipping at an additional cost before you place your order so I can give you a quote.

If you live outside of the United States, any customs fees, taxes, tariffs, duties, etc. required by your country for import and delivery and are the responsibility of the buyer.

All sales are final, including downloads. If your item arrives damaged or I have made an error, please contact within 3 days to discuss a return/exchange. Please include photographs of damage. If you are having difficulties with your download, please contact me.

Please note that pre-orders may take up to 4-6 weeks for delivery. Factors such as production time, order volume, and USPS delivery schedules can affect the timing of your shipment. While I strive to fulfill orders as quickly as possible, your patience is greatly appreciated.

For my prints, please allow 10-14 days for me to receive them from the photo lab. After that, I will carefully package your items and ship them to you via USPS Priority Mail to help expedite shipping times.

Once your order is shipped, you will receive a notification. If you have any questions or concerns about your order, please feel free to reach out to me through the Contact Form tab on our website.